RETURNS & REFUNDS

How to send your gear back

How to Return

START YOUR RETURN

Returning with Carhartt is quick and easy. If you are not happy with your Carhartt purchase for any reason, we will be happy to accept a return.

Free of charge
60 days return period from the order date

Make sure your return meets the following criteria:

The outside label should not be broken or removed
The item should not have been used or damaged
Returns need to be returned with our return label
Socks need to be in the original packaging

How to make a return:

We do not accept exchanges at this time. Carhartt reserves the right to refuse your refund if the items are not returned in their original condition.

Step 1:
Use our NEW DIGITAL RETURNS PROCESS here and enter the required information: the order number found on the order confirmation email and the email address used when purchasing your order.

Step 2:
Select the item, the reason for return and the quantity of the item you wish to return. Additional comments can be added before the process resumes.

Step 3:
Scroll down the page and click the "Done" button. Then click "Next" to validate your return request.

Step 4:
Next, you will be given two options. The first option is to use a mobile QR code that can be taken to a Royal Mail. The code will be scanned, and the return label printed out for you. The second option is to print the enclosed return label yourself with a printer and stick it on the parcel. It can then be returned to a Royal Mail point.

Step 5:
Make sure the items being returned to Carhartt are in good condition and securely packed in the chosen packaging. If possible, use the original box.